Visitors can upload PDFs, Word documents, spreadsheets, or images directly in the chat. BusyBot reads the content and answers questions about it — no extra setup, no manual review required.
What's included
Visitors upload a PDF — BusyBot reads the full text, tables, and structure, then answers questions about it.
BusyBot uses vision AI to read text in images, understand screenshots, and describe what it sees.
Excel and CSV uploads are parsed automatically — great for billing queries or order data questions.
DOCX files are read and understood just like PDFs — ideal for contract or policy queries.
Files are processed in under 5 seconds. The visitor doesn't have to wait.
Uploaded files are encrypted in transit and at rest. They are stored only for the duration of the conversation.
How it works
A + button in the chat input lets visitors select files from their device — no email required.
Our pipeline extracts text and visual content from the upload in seconds.
The visitor can ask any question about the file content and BusyBot responds accurately.
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