We believe AI in customer support must be accurate, safe, and transparent. BusyBot is built with scope controls, hallucination guardrails, and human oversight at every layer.
What's included
Define exactly what topics your AI is allowed to discuss. BusyBot refuses to answer outside your defined boundaries.
BusyBot only answers from your knowledge base. If it doesn't know, it says so — and escalates.
Live agent handoff ensures a human is always available for complex, sensitive, or high-stakes conversations.
Conversation data is never used to train third-party AI models. Your customers' data stays yours.
Every AI response is logged with the source content it was generated from — fully auditable.
Built to comply with global data protection regulations. DPA available on request.
How it works
Set your AI's scope, tone, and allowed topics in the admin panel. BusyBot only operates within those rules.
Every response is grounded in your knowledge base — not general internet knowledge.
Anything outside scope or flagged as sensitive is escalated to your team automatically.
Explore more
Set up in minutes. No credit card required. Cancel any time.