Tidio is the small-business default for a reason — it's friendly and easy to install. BusyBot picks up where Tidio leaves off: deeper AI, native multilingual, and BYOK so you stop paying a markup on every reply.
Inclus
BusyBot grounds answers in your actual content via vector search, not keyword match. The bot cites your docs instead of falling back to canned scripts.
Auto-detects the visitor's language and replies in it. Tidio offers a multilingual add-on; we make it the default.
Connect your OpenAI key and pay model cost only. No "AI Lyro" credit packs to budget around.
Visitors thumbs-up/down each reply. You see real satisfaction metrics in the dashboard, not just open rates.
When a conversation escalates to an agent, BusyBot writes a one-sentence recap so the agent has instant context. Saves you from re-reading the transcript.
WhatsApp, Slack, Messenger, Instagram, Telegram, SMS, email — no per-channel add-on. Tidio gates several behind plan upgrades.
Comment ça marche
You serve customers in more than one language. You want AI grounded in your real docs, not generic FAQ matching. You'd rather pay your own OpenAI bill than a per-message markup.
You want the simplest possible setup with a vetted Shopify app integration, you're English-only, and the AI doesn't need to handle deep technical questions. Tidio is genuinely good for that lane.
Free plan, no card. Same 5-minute embed. Move over only if you actually like it better.
Pour aller plus loin
Installation en quelques minutes. Aucune carte bancaire. Annulation à tout moment.