Channels
SMS (Twilio)
Use a Twilio phone number to handle SMS conversations through the same bot configuration.
BusyBotChannels
What to focus on
- Open the Channels section in the BusyBot dashboard.
- Apply the configuration described on this page.
- Send a test message through the widget (or the channel above) and confirm the behavior.
How this fits BusyBot
Use a Twilio phone number to handle SMS conversations through the same bot configuration.
Use this page as the BusyBot version of the original guide. This is the right place for screenshots, exact UI steps, API examples, or copy-paste setup instructions as we deepen the docs.