Conversations API

List, fetch, and update conversations. Useful for syncing chat history into your own CRM or data warehouse.

BusyBotDeveloper

What to focus on

Open the Developer section in the BusyBot dashboard.
Apply the configuration described on this page.
Send a test message through the widget (or the channel above) and confirm the behavior.

How this fits BusyBot

List, fetch, and update conversations. Useful for syncing chat history into your own CRM or data warehouse.

Use this page as the BusyBot version of the original guide. This is the right place for screenshots, exact UI steps, API examples, or copy-paste setup instructions as we deepen the docs.

Related docs

🔎 RelatedGetting Started with the APIBase URL, authentication via JWT bearer token, response shapes, and rate limits.📋 RelatedEmbed the WidgetThe BUSYBOT_CONFIG object, optional visitor context, theming overrides, and how the widget loader bootstraps from a script tag.💬 RelatedChat APIPOST /api/chat — send a visitor message and stream the bot's response back. The same endpoint the widget uses.