Socket.IO Events

Real-time events the widget and admin panel use — message:new, message:read, agent:typing — for building custom live UIs.

BusyBotDeveloper

What to focus on

Open the Developer section in the BusyBot dashboard.
Apply the configuration described on this page.
Send a test message through the widget (or the channel above) and confirm the behavior.

How this fits BusyBot

Real-time events the widget and admin panel use — message:new, message:read, agent:typing — for building custom live UIs.

Use this page as the BusyBot version of the original guide. This is the right place for screenshots, exact UI steps, API examples, or copy-paste setup instructions as we deepen the docs.

Related docs

🔎 RelatedGetting Started with the APIBase URL, authentication via JWT bearer token, response shapes, and rate limits.📋 RelatedEmbed the WidgetThe BUSYBOT_CONFIG object, optional visitor context, theming overrides, and how the widget loader bootstraps from a script tag.💬 RelatedChat APIPOST /api/chat — send a visitor message and stream the bot's response back. The same endpoint the widget uses.