Product Guides
Scope: strict vs relaxed
Strict keeps the bot on-topic for your business; relaxed lets it answer general questions when it makes sense.
BusyBotProduct GuidesChild guide
What to focus on
- Open the Product Guides section in the BusyBot dashboard.
- Apply the configuration described on this page.
- Send a test message through the widget (or the channel above) and confirm the behavior.
How this fits BusyBot
Strict keeps the bot on-topic for your business; relaxed lets it answer general questions when it makes sense.
Use this page as the BusyBot version of the original guide. This is the right place for screenshots, exact UI steps, API examples, or copy-paste setup instructions as we deepen the docs.