Workflows

Build multi-step flows that branch, ask follow-up questions, set variables, and trigger actions inside a conversation.

BusyBotProduct Guides

What to focus on

Open the Product Guides section in the BusyBot dashboard.
Apply the configuration described on this page.
Send a test message through the widget (or the channel above) and confirm the behavior.

How this fits BusyBot

Build multi-step flows that branch, ask follow-up questions, set variables, and trigger actions inside a conversation.

Use this page as the BusyBot version of the original guide. This is the right place for screenshots, exact UI steps, API examples, or copy-paste setup instructions as we deepen the docs.

Related docs

🤖 RelatedCreate a BotSpin up a new bot, name it, set the business it represents, and pick the use case it should answer for.🎨 RelatedBot AppearanceAll the visual controls for the chat widget — branding, colors, copy, launcher icon, and welcome screen.🧠 RelatedAI BehaviorShape how the bot reasons and replies — business type, tone, scope, model, temperature, and custom system prompt.