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Product Guides

AI Behavior

Shape how the bot reasons and replies — business type, tone, scope, model, temperature, and custom system prompt.

BusyBotProduct Guides

What to focus on

  • Open the Product Guides section in the BusyBot dashboard.
  • Apply the configuration described on this page.
  • Send a test message through the widget (or the channel above) and confirm the behavior.

How this fits BusyBot

Shape how the bot reasons and replies — business type, tone, scope, model, temperature, and custom system prompt.

Included subpages

🏷️ Child pageBusiness TypeTell the AI what kind of business it represents (restaurant, SaaS, e-commerce, etc.) so it grounds replies in the right context.🎭 Child pageToneChoose between professional, friendly, casual, or sales — affects voice across every reply.🔒 Child pageScope: strict vs relaxedStrict keeps the bot on-topic for your business; relaxed lets it answer general questions when it makes sense.💿 Child pageBot ModelPick which OpenAI model powers the assistant — trade off quality, latency, and cost.🌡️ Child pageBot TemperatureTune response variability — lower for predictable answers, higher for more creative wording.📝 Child pageCustom System PromptAdd your own instructions on top of the BusyBot prompt stack to enforce house rules or product-specific behavior.🔑 Child pageBring Your Own OpenAI Key (BYOK)Connect your OpenAI API key so usage is billed to your account instead of consuming BusyBot quota.
Use this page as the BusyBot version of the original guide. This is the right place for screenshots, exact UI steps, API examples, or copy-paste setup instructions as we deepen the docs.

Related docs

🏷️ RelatedBusiness TypeTell the AI what kind of business it represents (restaurant, SaaS, e-commerce, etc.) so it grounds replies in the right context.🎭 RelatedToneChoose between professional, friendly, casual, or sales — affects voice across every reply.🔒 RelatedScope: strict vs relaxedStrict keeps the bot on-topic for your business; relaxed lets it answer general questions when it makes sense.💿 RelatedBot ModelPick which OpenAI model powers the assistant — trade off quality, latency, and cost.