Channels
Connect a WhatsApp Business number through Twilio so visitors can reach the same bot via WhatsApp.
BusyBotChannels
What to focus on
- Open the Channels section in the BusyBot dashboard.
- Apply the configuration described on this page.
- Send a test message through the widget (or the channel above) and confirm the behavior.
How this fits BusyBot
Connect a WhatsApp Business number through Twilio so visitors can reach the same bot via WhatsApp.
Use this page as the BusyBot version of the original guide. This is the right place for screenshots, exact UI steps, API examples, or copy-paste setup instructions as we deepen the docs.