Product Guides
Agent Inbox
Tour the live-chat workspace: queue, conversation list, transcript, info panel, and the controls for assigning, replying, and closing chats.
BusyBotProduct GuidesChild guide
What to focus on
- Open the Product Guides section in the BusyBot dashboard.
- Apply the configuration described on this page.
- Send a test message through the widget (or the channel above) and confirm the behavior.
How this fits BusyBot
Tour the live-chat workspace: queue, conversation list, transcript, info panel, and the controls for assigning, replying, and closing chats.
Use this page as the BusyBot version of the original guide. This is the right place for screenshots, exact UI steps, API examples, or copy-paste setup instructions as we deepen the docs.