Product Guides
Joining a Conversation
Claim a queued conversation, take over from the bot mid-thread, and keep full message history.
BusyBotProduct GuidesChild guide
What to focus on
- Open the Product Guides section in the BusyBot dashboard.
- Apply the configuration described on this page.
- Send a test message through the widget (or the channel above) and confirm the behavior.
How this fits BusyBot
Claim a queued conversation, take over from the bot mid-thread, and keep full message history.
Use this page as the BusyBot version of the original guide. This is the right place for screenshots, exact UI steps, API examples, or copy-paste setup instructions as we deepen the docs.