Product Guides
Setting Up Live Chat
Enable the human handoff flow and decide when the bot should escalate to your team.
BusyBotProduct GuidesChild guide
What to focus on
- Open the Product Guides section in the BusyBot dashboard.
- Apply the configuration described on this page.
- Send a test message through the widget (or the channel above) and confirm the behavior.
How this fits BusyBot
Enable the human handoff flow and decide when the bot should escalate to your team.
Use this page as the BusyBot version of the original guide. This is the right place for screenshots, exact UI steps, API examples, or copy-paste setup instructions as we deepen the docs.