Train Your Bot

Feed the bot the knowledge it needs — URLs, files, manual entries — so answers are grounded in your content.

BusyBotProduct Guides

What to focus on

Open the Product Guides section in the BusyBot dashboard.
Apply the configuration described on this page.
Send a test message through the widget (or the channel above) and confirm the behavior.

How this fits BusyBot

Feed the bot the knowledge it needs — URLs, files, manual entries — so answers are grounded in your content.

Included subpages

🌐 Child pageCrawl a WebsiteAdd one or many URLs and let the BusyBot crawler ingest them into the knowledge base in the background.📄 Child pageUpload Files (PDF, DOCX)Upload product manuals, FAQs, policy docs, or any text-rich file. Text is extracted, chunked, and embedded for semantic search.✍️ Child pageManual Q&A EntriesAdd canned answers for the questions your team gets most often — these always rank highest in retrieval.🧪 Child pageTest & TrainChat with your bot inside the dashboard, see exactly which knowledge chunks it pulled, and flag answers that need fixing.

Use this page as the BusyBot version of the original guide. This is the right place for screenshots, exact UI steps, API examples, or copy-paste setup instructions as we deepen the docs.

Related docs

🌐 RelatedCrawl a WebsiteAdd one or many URLs and let the BusyBot crawler ingest them into the knowledge base in the background.📄 RelatedUpload Files (PDF, DOCX)Upload product manuals, FAQs, policy docs, or any text-rich file. Text is extracted, chunked, and embedded for semantic search.✍️ RelatedManual Q&A EntriesAdd canned answers for the questions your team gets most often — these always rank highest in retrieval.🧪 RelatedTest & TrainChat with your bot inside the dashboard, see exactly which knowledge chunks it pulled, and flag answers that need fixing.